Team

I have worked at A&E Fire and Security since I was 16 years old, starting as a Trainee. I attended University at 18, but I still worked as an Engineer during all my holidays. I really enjoyed working onsite with the customer, but after completing University I choose to progress to a Business Development role, surveying for existing customers and meeting new customers. I progressed further into Fire Risk Assessing, then to General Manager which led to my role today as Managing Director. I still really love working with my Engineers onsite and meeting our customers to ensure they are always safe and well looked after.

I joined A&E as the Fire Risk Assessment and Training Coordination Manager in November 2020. My role involves the overseeing of all Fire Risk Assessors and Training activities; including communicating with customers to schedule appointments in line with their requirements, generating and following up on customer quotations and ensuring completed reports and certificates are submitted accurately and in a timely manner. I’ve also been involved in the creation and submission of Fire Risk Assessment specific tenders and the development of a new website.

I joined A&E as the Fire Risk Assessment and Training Coordinator in May 2021 and since then my role has evolved to Senior Operations Coordinator. My role involves the overseeing of all Fire Risk Assessments, Training, End Point Assessments, Quality and Hire activities; including communicating with customers to schedule appointments in line with their requirements, generating and following up on customer quotations and ensuring completed reports and certificates are submitted accurately and in a timely manner.

I started working at A&E in September 2021. My role is Finance Manager. I manage the day to day finances of the company and liaise with customers and suppliers if any issues arise. I am also responsible for the monthly payroll for the company and ensuring all staff get paid on pay day!

I had worked within the Gloucestershire Fire & Rescue service for 18 years and another 17 years within the Airport Fire service, before I decided to retire and become Fire Safety Trainer for A&E. My day to day includes either driving to different locations across the UK or carrying out Fire Training at our Cheltenham premises. My days are always varied due to changing location, as well as the different courses that I provide.

He has acquired the following qualifications:

• Level 2 safe airside operations (Airports)
• IQ level 3 Award in preparing to Teach in the lifelong Learning Sector (QCF)
• Edexcel Level 3 Award in Assessing candidates in a range of methods
• Fire Safety Management

Brian has been delivering training for over 30 years’ during his career in the UK Fire Service and served in the Parachute Regiment

Below is a selection of some of his acquired qualifications:

• BTEC Level 4 in Education & Training
• PTLLS Certificate in Education & Training 
• Level 5 Institute of Leadership & Management
• Fire Service Exams up to Station Manager level

Tracey has 29 years experience working within Gloucestershire Fire & Rescue service as a Firefighter, Leading firefighter and watch manager. Within this time Tracey spent 3 years working as an instructor training personnel from Avon, Gloucestershire, Devon and Somerset.

• BTEC Level 4 in Education & Training – CTTLS
• Fire Behaviour Instructor
• Breathing Apparatus Instructor 
• Level 3 Institute of Leadership & Management
• Institution of Occupational Safety and Health (IOSH)

I started working for A&E in September 2014, and since then I have carried out various roles and had different responsibilities. The first 4 years I was involved in the Installation department, and two years ago moved across to maintenance. My main tasks are surveying and quoting Maintenance and Services to both new and existing customers, along with service works and Installation works.

I joined A&E in January 2022 , following 22 years at my previous workplace. My background is 15 years as an engineer Installing Fire, CCTV Intruder and Access control systems,  followed by 8 years in the surveying side of the Fire and Security industry. The Fire and Security Surveyor role is varied from office based to on the road surveying jobs and projects for customers new and old. I enjoy the interaction with customers and creating the solutions for their business/Domestic needs.

I have worked as a Surveyor at A&E Fire and Security since January 2022. I have 15 years of experience in the fire and security industry, and a further 15 years of sales experience. I enjoy meeting new and existing Customers and helping them with designing and maintaining their fire and security systems.

I have been a part of the A&E family since 1998, when I joined as a Trainee Engineer straight from school. I worked for the company for 10 years, before moving away to Cambridge; as soon as I moved back to the area, I returned to A&E. I am now a Team Leader and I love spending my time with my Engineers and our Customers.

I started working for A&E as a trainee, progressing through the service team to become one of the service leads. Throughout my time at A&E I have been involved in internal training and NVQ assessing at our Bristol training centre before moving on to join the technical team.

I started at A&E in 2021 as a trainee engineer and quickly worked my way up to become the Bristol Team Lead. I love working as part of a team and enjoy motivating, encouraging and training the upcoming engineers.

I started working at A&E in September 2018, having previously worked within logistics at an Events company. I plan and coordinate all our service engineers’ diaries, booking fire and security maintenance visits for our wide range of customers in the most efficient way possible. My role is very fast-paced, with the engineer’s diary changing constantly to meet our customers’ needs and requirements. I thoroughly enjoy working as part of a hardworking team in a friendly environment, supporting our customers wherever I can.

I am proud to say I started here at the end of the last century! My role is customer service; helping customers with any queries, ensuring our team uphold the minimum standards laid out and expected from everyone, which includes fleet and on-site audits.

I started at A&E in September 2017, and was temporarily on Service covering maternity leave. After that, I became full-time and permanently on Service. I then moved over to the Service and Invoicing team in June 2020.

I started in December 2016, I look after our biggest customer Green square Accord. Each job generates an Inspection and a Certificate, and this is what I need to send through by the last day of the Month. I liaise via email and telephone directly with GS staff, and request Order No’s and process Call-outs for them too. I also maintain, report and close jobs and upload our Certificates, plus Photo evidence of faulty lights, smoke vents etc.